Privacy Policy
Privacy Policy
If changes are made to our privacy statement, the revised policy will be posted here with an updated revision date for reference. If we make significant changes to our Privacy Statement that materially alters our privacy practices, you may be notified by other means - either via email or by posting a notice on our website and/or social media pages prior to the changes taking effect.
This Privacy Statement was updated on the 10th May 2018. The website is the primary source of our privacy policy and the version on the website is our current policy which supersedes all earlier policies with immediate effect.
HOW WE USE YOUR DATA:
• To improve customer experience
• To ease transaction support
• For product support and improvement
• Security
• Business operations
• Product research and innovation
• Advertising
• Compliance with the law
Compliance with applicable laws, regulations, court orders, government and law enforcement requests, to operate our services and products properly and to protect ourselves, our users and our customers and to solve any customer disputes.
WHAT DATA DO WE COLLECT?
Personal data is any information that personally identifies you or from which you could be identified either directly or indirectly. We may collect your personal data through your use of Gardiner Graphics Group Ltd or during interactions with our representatives. The personal data we collect from you depends on the nature of your interaction with us or on the Gardiner Graphics Group Ltd you use, but may include the following;
Contact data - we may collect personal / business contact information, including your first name, last name, mailing address, telephone number, fax number, email address and other similar data; Payment data – we collect information necessary for processing payments and preventing fraud; including credit/debit card numbers, security code numbers and other related billing information.
Account data – we collect information such as how you purchased or signed up for Gardiner Graphics Group Ltd transaction, billing and support history and anything else relating to your account; Location Data – we collect geolocation data when you enable location-based service or when you choose to provide location related information during product registration or when interacting with our website. Additional information from you, such as your IP ad- dress and information about your browser or operating system and may combine information about you with information from other companies in data sharing cooperatives in which we participate;
Social Media Data – we may provide social media features that enable you to share information with your social networks and interact with us on various social media sites. Depending on the features, you may result in collection of sharing information about you. We encourage you to review the privacy policies and settings on the social sites you use to make sure you understand- the information that is being collected, used, and shared by those sites; Preferences – we collect information about your preferences and interests as they relate to Gardiner Graphics Group Ltd and how you prefer to receive communication from us.
HOW WE SHARE DATA:
We will only share your personal data, when applicable, only with the appropriate contractual obligations in place.
Your rights:
• To be informed about how we use your personal data (the purpose of this privacy statement)
• To update your personal data. You can update amend your information
• To ask to delete your personal data. However, there may be circumstances where we are legally
entitled to retain it.
• To get a free copy of your personal data. Subset of your data (limited to data that may have been
provided to us) is available in a machine-readable format if required;
• To object to the processing of your data and have it restricted. There may be circumstances where
you ask us to restrict the processing of your information, but we are legally entitled to refuse
• To review some automated decision-making or profiling (automated processing to determine
certain thing about you)
• The right to make a complaint to the information Commissioner (www.ico.org.uk) if you think that
any of your rights have been infringed by us
HOW TO CHANGE YOUR MARKETING PREFERENCES:
It is never our intention to ‘spam’ our customers and therefore we only send occasional relevant messages that we hope and believe you will find interesting. However, we respect your right to opt-out and you can do so at any time. Our marketing emails will always contain an unsubscribe option but alternatively you can write to us to ask us to stop all marketing messages either electronic, telephone or written.
HOW WE ENSURE THE SECURITY OF YOUR DATA:
Gardiner Graphics Group Ltd transaction is committed to keeping your data secure. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure.
Exercising your rights and contacting us: If you would like more information or would like to raise any queries with us in relation to your information, you can contact us by writing to:
Gardiner Graphics Group Ltd
Unit B Oak Park Industrial Estate
Northarbour Road
Portsmouth PO6 3TJ
RESOLVING PRIVACY ISSUES
We will always try our best to resolve any data privacy issues you may have. You have the right to refer any data privacy issue to the Information Commissioner’s Office at any time. Our privacy principles We have an accountability-based program and are committed to the following principles, which are based on internationally-recognised frameworks and principles of privacy and data protection:
• Data Integrity and Purpose Limitation
• Data Security
• Accountability for Onward Transfer
• Lawfulness, Fairness & Transparency
• Notice & Choice of Data Use
• Data Access
COOKIE POLICY
One of the purposes of our website is to inform you of who we are and what we do. We collect and use personal information (including name, company name, telephone number and email) to better provide you with the required services, or information. We would therefore use your information in order to:
respond to queries or requests submitted by you
process orders or applications submitted by you
administer or otherwise carry out our obligations in relation to any agreement you have with us
anticipate and resolve problems with any goods or services supplied to you
create or introduce products or services that may meet your needs.
To optimise our services, we may wish to use your personal data for direct marketing. Our website collects cookies, these are not used for any purposes other than for analytical information regarding pages accessed for analytical purposes and to help improve the user experience on your website. No information is sold or shared with any other parties. Removal of site/server information can be made at any stage by requesting removal to [email protected] and adding "removal" in the subject line.
Cookies are stored on our website on secure servers and will automatically expire after 30 days.Removal can be made at any stage by requesting removal to [email protected] and adding "removal" in the subject line. This stored information is not sold or shared with other companies.
If requested, cookies will be deleted manually case by case before the 30 day expiration. Server or website data removal can be made at any stage by requesting removal to [email protected]. and adding "removal" in the subject line.
Server or website data removal can be made at any stage by requesting removal to [email protected] and adding "removal"in the subject line.
Gardiner Graphics Supplies only use statistical information to help improve the customer experience, we do not sell or share any information with any companies.
We will retain your personal data only for as long as we need it for our legitimate interest in accordance with applicable law, after such time, we will either delete or anonymise your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible
Our servers are secured and we perform regular security updates to ensure the data is safe. We also implement a backup system to ensure data can be retrieved should this be required. Both the website servers, Gardiner Graphics Supplies VPN and network are security protected and encrypted.
Types of Cookies and similar technologies
• Strictly necessary cookies. These are cookies that are required for the operation of our websites or apps. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.
• Analytics cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our websites and apps when they are using them. This helps us to improve the way our website and app work, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website or app and to personalise our content for you, for example, by remembering your preferences.
• Advertising cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website or app and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.
• Social media cookies. We use these cookies when you share information using a social media sharing button or “like” button on our website to keep track of the way customers engage with and share our content. The social network will record that you have done this. This information may be linked to targeting/advertising activities.
LATEST NEWS
The Gardiner Graphics Group appoint a new European sales team, setting their sights firmly on raising profile of their manufactured products, including that of new development Touchshield™ , throughout EMEA territories. Touchshield™ is the latest development from the Gardiner Graphics Group. A unique range of clear, water-marked anti-microbial self-adhesive protective films designed to slow the spread of bacteria and viruses. The protective film, manufactured in the UK at their Banbury facility recently obtained the highly esteemed ISO 21702, reaching efficacies of up to 93.41% against viral activity. CEO Tom Powell commented “we truly believe that our new developments can support all businesses in all sectors. I am delighted to have our new team aboard and look forward to seeing them fly the flag for our products”.
Gardiner Graphics Group is recognised as a #GREATinspiration as part of the Great Britain & Northern Ireland Campaign. The Great Britain & Northern Ireland Campaign launches #GREATinspiration, an initiative designed to shine light on those who have done extraordinary things during the COVID-19 pandemic. The GREAT Inspirations celebrates businesses that continued to operate for their customers, support their employees and innovativley adapt to a new way of business. In March 2020, with a natural downturn in activity within their sector, Gardiner Graphics Group re-purposed its materials and machinery into the manufacturing of PPE visors. CEO Tom Powell commented “ with such a vast stock of PET right here in the UK and the machinery suited to the job, we recognised the increasing demand for PPE items and wanted to help and wanted to make sure that our Portsmouth manufacturing facility kept moving. To have all the materials and equipment to re-purpose into a much-needed item seemed the right thing to do.” The team quickly started producing up to 20k single use emergency visors per day distributing daily to key workers in a range of sectors. Alongside visor production, the company working tirelessly to deliver over 200 tonnes of recyclable PET in reel and sheet format to other UK businesses looking to apply their own PPE designs, ensuring that other business alike could keep working and keep delivering much needed PPE items.